Cloud Telephony vs. VoIP: Which Is Best for Your Business?
Is it time to upgrade your phone system? With today’s fast-paced, digitally driven business landscape, an efficient communication system is essential. There are two main options to choose from: VoIP and Cloud Telephony. Let’s break them down so you can make the best choice for your business.
VoIP, or Voice over Internet Protocol, is a technology that allows you to make phone calls over the Internet rather than through traditional phone lines.
It’s a reliable and widely used solution, giving businesses more flexibility.
VoIP can be used with desk phones, computers, or even mobile devices, making it a versatile choice for teams that need to stay connected on the go.
Cloud Telephony takes the power of VoIP and moves it entirely into the cloud.
This means your phone system is managed remotely, with no need for on-site hardware.
Everything from setup to scaling can be done online, allowing for instant changes. Need more lines or features?
You can add them with just a few clicks, making Cloud Telephony a highly flexible option for businesses that are growing or changing rapidly.
Key Differences
While both VoIP and Cloud Telephony rely on the internet for making calls, the main difference lies in how they’re managed. VoIP may require some on-premise hardware, such as a desk phone, and might need more hands-on
setup and maintenance. In contrast, Cloud Telephony operates fully online, with no equipment or complicated installation processes. It’s a “plug-and-play” solution that grows with your business effortlessly.
Which Is Right for Your Business?
Both VoIP and Cloud Telephony are great choices for modern businesses, but the right one depends on your specific needs. If you’re looking for a basic system with reliable internet calling, VoIP might be perfect.
But if you need something that can expand quickly, requires minimal hardware, and is easy to manage, Cloud Telephony could be the better fit.
Need Help Deciding?
Not sure which system is the best fit for your business? We can help! Let us assess your current phone usage and recommend the right solution for your needs.
We choose not to work with every business that’s looking for a new IT support company. We need to make sure you’re a good fit for us, while you’re checking we’re a good fit for you.
The next step is to book a 15 minute video call at a time that suits you. There’s no obligation to buy anything, ever. Here’s our live calendar: